It is true that sometimes you buy something that doesn’t work out the way you had expected, and for that reason we did our return policy which will be helpful for you. If you are not fully satisfied with the quality of the products we are requesting to bring it back with your receipt and we will gladly issue you a credit note for further purchase or process an exchange within 30 days from the date of purchase.

Items that you want to return must be unworn, unwashed and unused with all original tags attached.

What qualifies as a return?
Any product would qualify as a return if it meets any of the following conditions:

  • Wrong product, size or colour
  • Damaged product
  • Product lost in shipment
  • Products with major quality defects

How do I return an item?
We do not accept returns or exchanges without the original invoice slip. You can return your items through courier service to our e-commerce warehouse at the following address:

Kumudini Handicrafts
74, Gulshan Avenue
Dhaka-1212, Bangladesh

Refunds for online purchases
Your refund will be issued as a credit note for further purchases. You will be credited for the cost of the item(s) and applicable taxes. Shipping costs are not refundable.