I) Terms and Conditions
Welcome to Kumudini Handicrafts (ekumudini.com). Ekumudini is represented at this virtual shop. The following are the basic rules that govern your use of our site. Your use of ekumudini.com site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site.
i. Terms and Conditions may change
Since Kumudini Handicrafts (ekumudini.com) may revise this agreement at any time, we would recommend to visit this page periodically and review the terms. If you have any question, query about any of our policies, you are welcome to contact us
Please note the fact that our all products offered are manufactured by us in limited quantities. Because of their limited availability and also for nature of production, stock will not and cannot be refreshed at any point of time. Which means once an item is gone, it may be gone forever and might not appear on the website again. If any product is out of stock, we try our level best to remove them from our site. If you have any further query about availability of any product then can call us to know.
II) Product information
Kumudini Handicraft may not display each and every item you would find in our stores. All
prices of products are displayed on the website are quoted in BDT. On the other hand most of the Kumudini Handicraft’s products that are displayed on the website are also available in Kumudini Handicrafts stores in Bangladesh till supplies last.
i. Product Manufacturing
Kumudini Handicrafts has numbers of products that are manufactured very carefully. We always try our best to provide the products matching with the exact description. If there is any problem with our delivered product then please let us know by our Hotline Number, facebook Messenger or by e-mail, we will try our best to solve the issues.
Kumudini Handicrafts products are handcrafted therefore we cannot guarantee that the product you see online and the purchased product will be exactly the same though every effort is made for it to be a very close match
iii. Product Color
We have tried our best to provide the accurate color of each and every product. However, sometimes based on the usage of your personal computer/laptop/tablet/hand-held devices/mobile’s resolution, screen setting, color display the product color might vary in real.
iv. Product Price
We are really conscious about maintaining highest level of accuracy but if any product is listed with incorrect price/ price information (There might be incorrect price due to typographical or photographical error) Kumudini Handicrafts has the right to cancel the orders with incorrect prices. Also Kumudini Handicrafts has the right to edit any description and price if they find anything that needs to be corrected at any point of time. Along with the price VAT is also applied and is showed in the invoice of customer.
v. Advance payment policy
Kumudini Handicrafts has right to cancel any order of advance payment at any point of time for any unavoidable circumstance in this case Kumudini Handicraft will issue credit notes or may refund full payment to the customer within 15 working days. No order will be confirmed against any failed payment.
vi. Shipping Fees
Our shipping charges are intended to compensate designated shipping companies in addition to covering the cost of processing your order, handling and packing the purchased products and delivering them to you. The risk of loss and title for items deliverable to you pass to you upon our delivery to the carrier.
III. Inaccuracy Disclaimer
From time to time there may be information on our website or in our newsletter that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Kumudini Handicrafts reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice even after submission of your order. We are committed to provide most reliable, recent and most accurate data in our site, any of these errors are unintentional and we apologies if you find any information like this in our site. We have the authority to correct the errors and update any information at our site without any prior notice.
IV. Legal Information
This website “ekimudini.com” is expressly owned and operated by Kumudini Handicraft. Unless otherwise noted, all design and content featured on ekumudini.com, including navigational buttons and images, logos, artwork, icons, photography, text, and the like, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Kumudini Handicrafts. This website in its entirety is protected by copyright and applicable trade dress and are protected under Bangladeshi copyright laws. All rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial, is prohibited without the prior written permission of Kumudini Handicrafts. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only.
Any dispute or claim – related to your use of ekumudini.com in any way, or to any product or service distributed by Kumudini Handicrafts – will be subject to the laws of Bangladesh and will be resolved by binding arbitration under the Arbitration Act of 2001 of Bangladesh. If necessary the dispute may be submitted to court in the jurisdiction of Bangladesh.
Considering the Internet connectivity and other unpredictability of technology Kumudini Handicraft does not confirm that each portion and function of the website will be uninterrupted and error free always. We continuously search for functional errors and correct them to ensure best online shopping experience for the valuable customers. Kumudini Handicraft will not be responsible for any fraud, theft or mistake in the usage of your credit card in the online purchase of any Kumudini Handicrafts item.
You agree to indemnify, defend, and hold harmless Kumudini Handicrafts, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
V. Correspondence and Communications
We are making every effort in responding all of our customer’s queries and comments as soon as possible by due to any unavoidable circumstance it might delay. Also in our social media and any public pages if we find any comment Irrelevant, abusive and inappropriate, we have right to remove those from that place.
We welcome all of our customer’s feedbacks, suggestions and demands for the development of our services and products. We expect that by giving us reviews our customers will help us to develop us continuously.